UNIT–3: PLANNING AND ORGANIZING
(LONGEST + HIGHEST SCORING UNIT)
This unit is very important for 10–15 mark questions.
PART–A: PLANNING
1️⃣ Meaning of Planning
🔹 Definition
Planning is the process of deciding in advance:
What to do
How to do
When to do
Who will do it
It bridges the gap between present and future.
🔹 Definitions
Koontz & O’Donnell:
“Planning is deciding in advance what to do, how to do it, when to do it and who is to do it.”
2️⃣ Nature / Characteristics of Planning
Goal-oriented – Focuses on objectives
Primary function – Base of all other functions
Continuous process – Never ends
Intellectual process – Requires thinking
Future-oriented – Deals with forecasting
Flexible – Can be modified
📌 Exam Tip: Write 5–6 points with explanation.
3️⃣ Objectives of Planning
To ensure coordination
To control future activities
To improve decision-making
4️⃣ Importance / Significance of Planning
Provides direction
Reduces risk and uncertainty
Avoids wastage of resources
Encourages innovation
Improves coordination
Facilitates control
📌 Very common 5/10 mark question
5️⃣ Types of Planning
🔹 On the Basis of Time
Short-term plans (≤ 1 year)
Long-term plans (> 5 years)
🔹 On the Basis of Use
Standing plans (policies, procedures, rules)
Single-use plans (programmes, budgets)
6️⃣ Elements of Planning
Objectives – End results
Policies – Guidelines for decisions
Procedures – Step-by-step methods
Rules – Strict regulations
Programmes – Combination of plans
Budgets – Financial plans
7️⃣ Steps in Planning Process (VERY IMPORTANT)
Setting objectives
Developing planning premises
Identifying alternatives
Evaluating alternatives
Selecting best alternative
Implementing plans
Follow-up and review
📌 Diagram question – write in flow form.
8️⃣ Decision Making (Part of Planning)
🔹 Meaning
Decision making is the process of selecting the best alternative among available options.
🔹 Steps in Decision Making
Identifying the problem
Collecting information
Developing alternatives
Evaluating alternatives
Selecting best alternative
Implementing decision
Reviewing results
🔹 Types of Decisions
Strategic decisions
Operational decisions
🔹 Importance of Decision Making
Core of management
Affects organizational success
Helps in problem-solving
PART–B: ORGANIZING
9️⃣ Meaning of Organizing
Organizing is the process of arranging tasks, people, authority and resources to achieve objectives.
🔹 Definition
Organizing involves:
Identification of activities
Grouping of activities
Assigning duties
Establishing authority relationships
🔟 Nature of Organizing
Coordination of efforts
Authority-responsibility relationship
Continuous process
1️⃣1️⃣ Principles of Organizing
Principle of unity of objectives
Principle of specialization
Principle of span of control
Principle of delegation
Principle of authority and responsibility
Principle of coordination
1️⃣2️⃣ Span of Control
🔹 Meaning
Span of control refers to the number of subordinates a manager can effectively supervise.
🔹 Types
Narrow span – Fewer subordinates
Wide span – More subordinates
🔹 Factors Affecting Span of Control
Nature of work
Manager’s ability
Skill of subordinates
Degree of decentralization
1️⃣3️⃣ Line and Staff Relationship
🔹 Line Authority
Direct authority
Responsible for core activities
🔹 Staff Authority
Advisory role
Provides support
🔹 Conflicts Between Line and Staff
Authority confusion
Resistance to advice
Role ambiguity
📌 Short note question favourite
1️⃣4️⃣ Authority, Delegation and Decentralization
🔹 Authority
Right to command and make decisions.
🔹 Delegation
Delegation is the process of assigning authority and responsibility to subordinates.
Elements of Delegation:
Authority
Responsibility
Accountability
🔹 Importance of Delegation
Reduces workload of managers
Develops employees
Improves efficiency
🔹 Decentralization
Decentralization means systematic delegation of authority at all levels.
🔹 Centralization vs Decentralization
Basis
Centralization
Decentralization
Authority
Concentrated
Dispersed
Decision
Top-level
All levels
Flexibility
Low
High
1️⃣5️⃣ Organizational Structures
🔹 Types:
Line organization
Functional organization
Line and staff organization
Matrix organization
1️⃣6️⃣ Formal and Informal Organization
🔹 Formal Organization
Official structure
Pre-defined rules
🔹 Informal Organization
Social relationships
No official rules
🔹 Differences (Exam Table)
Formal
Informal
Official
Unofficial
Planned
Spontaneous
Rigid
Flexible
1️⃣7️⃣ Staffing (Introduction)
Staffing ensures:
Right person
Right job
Right time
(Detailed staffing is linked with HRM, but basics are required)
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